Morake says he doesn’t usually accept requests more than 10 minutes away, because customers tend to get impatient and cancel when he’s halfway there. He finally accepted mine because it was coming from a hospital and seemed desperate. “So it called one time, two times, three times — I said, ‘Maybe this person don’t have nobody else.'”
The contrast is so striking — Morake, who accepted a ride against his own best interests out of human kindness, and Uber, which treats him and so many other drivers as utterly disposable numbers in an equation.
Emily Guendelsberger – I was an undercover Uber driver :: Cover :: Philadelphia City Paper.